Investment built to last
One of the largest grounds maintenance and landscaping firms in the East of England, CGM Group based in Downham Market, Norfolk, has purchased four Toro LT3340 triple flail mowers to aid the 150-strong grounds team operating across East Anglia and the East Midlands for eight months of the year.
The company started its journey with Toro machines in January 2020. Marcus Glover, operations director at CGM Group, explains: “Our teams are working solidly for two thirds of the year cutting sports pitches and maintaining school sites and commercial grounds.
“We need machinery we can rely on, machinery that is flexible and adaptable. We are not only faced with a wide range of landscapes and environments, but the weather can apply added pressure to our work, particularly in 2021 when we’ve seen extraordinarily fast grass growth due to the wet and warm weather.
“The performance of the Toro mowers is excellent. We can expect fine finishes on cricket outfields to reliable, neat trimming for clients who require general monthly cuts throughout the season. The flexibility of the range of machines is superb.”
The four new mowers join five existing Toro machines, taking the overall fleet to nine. Famed for perfecting light trimming through to dealing with dense overgrowth, these mowers also come with kerb-climbing ability, making them particularly well suited to municipal sites.
Yet for Marcus, performance was just part of the equation. Marcus continues: “It’s also all about the support and back-up care. Although we’ve had no problems with use, the response time of the workshop is phenomenal. Replacement parts are sourced overnight so I know I’ll have machines back out on the ground the following day. It means that, from an operational perspective, we are working as efficiently as we can.”
Marcus’ experience with the team at Reesink Turfcare, the exclusive distributor in the UK and Ireland for Toro groundscare machinery, is testament to the importance of a good working relationship and he credits Danny Lake with being “excellent” to deal with.
Danny Lake, area sales rep at Reesink Turfcare, comments: “CGM is one of the biggest grounds contractors in the region so performance and reliability are key. We understand the seasonality of their business and work to support them as best we can with fast-response after-care.”
Marcus concludes by reflecting on the challenges presented by 2021’s unseasonably wet weather: “Now is the optimum time for us. Our busy teams are cutting more than normal due to faster-than-average grass growth and the Toro mowers have supported us brilliantly, performing well in all conditions. It’s that adaptability and reliability that means they are machines we can trust.”
